How can we help you today?

Search our knowledge base or browse by topic below.

Troubleshoot my machine Claim your free trial How to cancel Returns & replacements

Service Availability & Regional Restrictions

Restricted Countries & Platform Access

    Registration & Special Offers

    How to redeem your 1-month free trial

      Account & Subscription

      Subscription

        Troubleshooting

        Machine troubleshooting

          Machines with Built-in Tablets/Touchscreens

          How Tos
            Troubleshooting

              Mobile App + Bluetooth

              How To's
                Troubleshooting
                  Account & Subscription

                    Machines that use downloaded songs

                    Using the Karaoke Store
                      Singing Machines with USB
                        Singing Machines with Karaoke Disc (CD+G) players

                          Product Information + Warranty

                          Warranty
                            Product Information