Sometimes your machine may not respond when you press the power button. This is usually caused by connection or power-supply issues.
Steps to try:
Check the power button — press and hold it for at least 2 seconds. A quick tap may not register.
Verify the power source — confirm the AC adapter is firmly connected at both ends and the wall socket is switched on. Try plugging into a different outlet to rule out a faulty socket.
Look for indicator lights — many units have a charging or standby light. If it’s not lit, the unit may not be receiving power.
Watch out for interference — strong electromagnetic fields (e.g. from nearby appliances or routers) can disrupt startup. Move the machine to a different location and restart.
Still having trouble?
If the machine remains unresponsive, it may require service. Contact our support team with proof of purchase for assistance