Why is there no music playing when my device is connected via Bluetooth?

If you’ve paired but hear nothing, the issue is usually output selection or device support.

Steps to try:

  1. Check device compatibility — your phone/tablet must support the A2DP profile for stereo audio.

  2. Adjust device volume — ensure media volume is up (not just ringtone).

  3. Select the correct output — on some phones, you must manually set the audio to play through the paired unit.

  4. Test with local music — try a song stored on a USB or on the device itself instead of a streaming app, in case the app needs permissions.

Still having trouble?
Unpair and re-pair the device, or test with a different phone/tablet to confirm the issue.

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