Key features
- Built-in touch screen for browsing the Singing Machine Karaoke app catalog
- Connects to Wi-Fi (2.4GHz or 5GHz) for online access
- Bluetooth audio streaming (so you can play music from other apps)
- Connect to a TV with HDMI for a larger display (video/lyrics only)
What’s in the box
- Karaoke unit
- 2 wireless microphones
- AC adapter
- 4 AA batteries (for the wireless microphones)
- User manual
Getting started
Powering the machine
- Plug the AC adapter into the DC IN jack on the back of the unit.
- Plug the adapter into a wall outlet.
- Press the Power button to turn the unit on.
Connecting microphones
- Wireless microphones
- Wired microphones (optional): Plug into Mic 1 or Mic 2 (6.3mm jacks).
- To adjust microphone volume:
Connecting to a TV or screen
- Connect an HDMI cable (not included) from the unit’s HDMI port to an HDMI input on your TV.
- On your TV, select the matching HDMI input.
- Note: HDMI outputs video/lyrics only. Audio and microphones do not play through the TV.
Using the Singing Machine app
What is the Singing Machine app?
The built-in app lets you browse and play karaoke tracks directly on your machine. You can also manage your account and subscription.
What the app includes
- Unlimited, ad-free access: Enjoy our extensive library of tens of thousands of karaoke songs without interruptions.
- A world of music: Explore a diverse catalog with multiple languages and styles, including an extensive collection of Disney classics.
- Adjustable lead vocals: Use the lead vocal track to guide you, or turn it off to take the spotlight.
- Personalized playlists: Easily browse, queue, and save your favorite karaoke tracks to your account.
- Free trial included: Activate your 1-month free trial when you subscribe to an eligible plan.
How to activate your free 1-month trial
- Open the app – Tap the Singing Machine Karaoke app on the home screen of your karaoke machine.
- Welcome pop-up – You may see a message offering 5 free songs . This is an additional option for you to try the machine without creating an account. These songs will be valid for 24 hours once selected. Tap Continue or simply close this pop up to proceed to redeem your free trial.
- To start your subscription – Tap Subscribe Now. If you already have a subscription, go to Account and select Login.
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Use your phone – Scan the QR on your TV.
- If you don't want to use your phone, visit store.stingray.com/singingmachine/tv and enter the code shown on your TV.
- Choose your plan – Select a plan that includes a 1-month free trial.
- Create your account & checkout – Finish account setup and confirm checkout. Your 1-month free trial starts automatically, and your machine activates right away.
Playing karaoke using the app
- Open the Singing Machine Karaoke app on the machine.
- Follow the on-screen steps to sign in and select a song.
- Lyrics appear on the unit’s touch screen (and on the TV if connected via HDMI).
- Audio plays from the unit’s built-in speaker (or from external speakers if connected to Line Out).
- To adjust volume:
Other ways to play karaoke
- Bluetooth audio from other apps (YouTube, Spotify, etc.)
- USB playback (play recorded files from a USB drive)
- Line-In (AUX) for audio from another device (3.5mm cable not included)
- CD/CD+G: Not supported on this model.
Troubleshooting some common app-related issues
The app will not connect to the machine
- Confirm the unit is connected to Wi-Fi.
- Restart the unit (press and hold Power to turn off, then turn it back on).
- If your network uses WPA3, try switching your router to WPA2.
No sound when using the app
- Turn up Music Volume.
- If using external speakers, confirm they are connected to Line Out and powered on.
Lyrics are not showing on the TV
- Confirm the HDMI cable is firmly connected on both ends.
- Confirm the TV is set to the correct HDMI input.
My free trial is not appearing
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To start your free trial, you must sign up using the application pre-installed on your Singing Machine.
- During sign-up, ensure you select a plan that includes the 1-month free trial. The free trial is only activated when you register for the first time directly on your karaoke machine. If you subscribe through the separate mobile app, the offer will not be applied. If you did this by mistake, you must cancel that subscription through the app store (Apple/Google) and then subscribe again using your machine.
- Using the machine to subscribe, make sure you selected a plan that includes the 1-month free trial.
- Sign out and sign back in, then check Account.
General troubleshooting
The machine will not power on
- Confirm the AC adapter is connected to DC IN and the wall outlet.
- Try a different outlet.
Microphones are not working
- Wireless microphone: replace batteries (2 AA) and confirm the microphone is powered on.
- Wired microphone: confirm it is fully plugged into Mic 1 or Mic 2.
- Increase Mic Volume.
No sound or distorted sound
- Increase Music Volume.
- If using Line-In, lower the volume on the connected device (recommended: about 1/3).
Bluetooth will not connect or keeps disconnecting
- On your phone or tablet, forget the device and re-pair.
- Make sure you’re connecting to SINGING MACHINE HUB 2.0.
- If prompted for a PIN, enter 0000.
Missing or broken parts
The box should include the microphones and AC Adaptor. If these parts are missing, here is the best way to solve the issue:
Microphone
If the microphone is missing your can contact our team with the original receipt, we will be happy to sort this out with you.
If you broke one of the microphone, you can easily visit our online store to purchase a new one.
AC Adaptor
If the AC adapter was missing from the box, you have a few options. You can use a compatible adapter you already own, purchase a new one from an electronics retailer, or order a replacement directly from us.
Important
If you choose to use a different power adapter, it is crucial that it meets the following technical requirements to avoid damaging your machine.
- Output Voltage: 15V DC
- Output Current (Amperage): 1.5A (or higher, e.g., 2A is also safe)
- Polarity: Positive Center
If you wish to purchase the official replacement power adapter directly from us, please visit on online store.
Downloads and resources
- User manual for model ISM9015
- Built-in quick start video: Open Screensaver/Intro Video in the unit’s Settings
Still need help?
Contact Singing Machine support:
- Get help quickly via our chat bot, click on the chat bubble in the bottom-right of our help page.
- Send us an email by submitting a request here or clicking the link at the top-right of our help page.
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