How to use and troubleshoot the Singing Machine System 1 Max (ISM9088)

Overview

The Singing Machine System 1 Max is a Wi-Fi karaoke system with a 10.95-inch touchscreen, 200 W RMS audio output, and two rechargeable wireless microphones. Connect to Wi-Fi to use available music and entertainment apps, or play audio from a compatible device using Bluetooth or the 3.5 mm Line-In jack. You can also play compatible media from a USB drive, connect a TV through HDMI, and record performances.

Key features

• 10.95-inch touchscreen for setup, apps, playback, and system settings
• Sing with up to four people at once: use the two included wireless microphones and up to two wired microphones connected to MIC 1 and MIC 2. The supported combination is two wireless plus two wired; four wireless or four wired microphones are not supported.
• Perfect Pitch and performance scoring with the compatible Stingray app
• AI Vocal Cancellation/Vocal Remover, multiple vocal effects, and adjustable effect levels
• Bluetooth audio streaming and Auracast broadcast and receiver modes for compatible devices
• USB-C media playback and recording; the port can also charge compatible Android devices at up to 500 mA
• Play compatible audio and video files from USB; record performances as MP3 files to internal storage or USB
• HDMI video output to a compatible TV, 3.5 mm Line-In and Line-Out, and two 6.3 mm wired microphone inputs
• Speaker lighting, detachable decorative plates, and adjustable speaker orientation

What's in the box

• System 1 Max main unit
• Two wireless microphones
• Microphone charging dock
• USB Type-C to Type-C cable
• AC power cord

Wired microphones, HDMI and 3.5 mm audio cables, and a USB power adapter for the microphone charger are not included.

Getting started and updating the system

1. Open the protective cover over the connections on the back of the unit.
2. Connect the included power cord to the unit and a nearby AC outlet.
3. Press the power button to turn on the system.
4. Follow the on-screen setup instructions and connect to your Wi-Fi network.
5. Before first use, open System > Update and install any available system update. Updating before use is important and can help avoid setup or performance problems.
6. When setup is complete, select an app or input from the touchscreen.

An internet connection is required for online apps and services. A separate account or subscription may be required, and availability and terms are set by each service provider.

Using music and entertainment apps

1. Connect System 1 Max to Wi-Fi.
2. Tap an available app on the touchscreen to open it. Follow its instructions to sign in, choose content, and begin playback.

Available apps and features may change. Some services require a separate account or subscription.

Third-party apps and services are provided by their respective providers. If an app has a problem with sign-in, subscription, billing, content availability, or app functionality, contact that app or service provider. These app-specific issues are related to the app or service and do not necessarily indicate a problem with the System 1 Max. If several apps are affected, check the system's Wi-Fi connection and install any available system update.

Perfect Pitch, scoring, and vocal features

With the compatible Stingray app, System 1 Max supports Perfect Pitch and scoring for supported songs and features. The system also includes vocal effects and a Vocal Remover control for reducing lead vocals. Vocal-removal results can vary by song. Follow the app and on-screen instructions to access these options; app features may require an internet connection, an account, or a subscription.

Using the wireless microphones

Charge the microphones

1. Connect the included USB Type-C cable to the charging dock and a compatible USB power source. A USB power adapter is not included.
2. Place each microphone upright in the dock. Allow about four hours for a full charge; the microphone indicator turns off when charging is complete.

The microphones can operate for approximately eight hours per charge, depending on the selected function. Their rechargeable batteries are not user-replaceable.

Turn on and use the microphones

1. Turn on the main unit.
2. Lift the microphones from the charger and press the power button on the bottom of each microphone.
3. Use the microphone controls to adjust microphone volume, play or pause supported playback, and skip tracks in Bluetooth or USB modes.

The included wireless microphones connect to the system automatically when it is on. Their working distance is up to 10 m (32.8 ft) in an open space. If a microphone has no audio for an extended period, its connection may turn off; turn it on again and press the unit's microphone button if needed.

System 1 Max supports up to four singers at once: use the two included wireless microphones plus up to two wired microphones connected to MIC 1 and MIC 2. Four wireless microphones or four wired microphones cannot be used at the same time. Wired microphones are not included.

Connecting a device via Bluetooth

1. Turn on the system and select Bluetooth on the touchscreen.
2. On your phone, tablet, or other audio device, turn on Bluetooth and search for available devices.
3. Select SINGING MACHINE S1MAX from the list.
4. If your device asks for a passcode, enter 0000.
5. Start playback on your device. Use the microphone's play/pause and skip buttons to control playback where supported.

Keep the Bluetooth device within 10 m (32.8 ft) in an open space. If the connection is lost, move the devices closer and reconnect. When finished, disconnect the device from the Bluetooth screen.

Using Auracast

Auracast lets System 1 Max broadcast audio to, or receive audio from, compatible Auracast devices. Receiving devices must support Auracast.

Broadcast audio from System 1 Max

1. Select Auracast on the touchscreen.
2. Choose Broadcast Mode.
3. Use the on-screen controls to turn broadcasting on. You can set a channel password to limit access.

Receive an Auracast broadcast

1. Select Auracast, then choose Receiver Mode.
2. Tap Scan and select a broadcast from the list.
3. Enter the broadcaster's password if one is requested.

Using Line-In and Line-Out

Play audio through Line-In

Connect a phone, tablet, computer, or other compatible audio device using a 3.5 mm audio cable (not included).

1. Connect one end of the cable to the external device's audio output or headphone jack.
2. Connect the other end to the LINE IN jack on the back of System 1 Max.
3. Select Line In on the touchscreen and start playback on the connected device.

Start with the external device's volume at one-third or lower to help prevent distortion. Track-skip controls are not available for external audio played through Line-In.

Connect an external speaker

Use a 3.5 mm audio cable (not included) to connect the System 1 Max LINE OUT jack to the Line-In jack on a compatible external speaker. Refer to the speaker's instructions for its connection and setup.

Connecting the system to a TV

An HDMI cable (not included) can send video and lyrics to a compatible TV for a larger display.

1. Connect an HDMI cable to the HDMI port on the back of System 1 Max.
2. Connect the other end to an HDMI input on your TV.
3. On the touchscreen, open System > Display and select the HDMI video output option. Choose whether HDMI audio is on or off.

Bluetooth, Line-In, and microphone audio play through the main unit and are not output to the TV. HDMI audio performance may vary by TV model and settings.

Playing media from a USB drive

1. Connect a compatible USB drive to the USB-C port on the back of the unit.
2. Select Media on the touchscreen, then choose USB Music & Video.
3. Select a file to play. Use the microphone playback and skip buttons where supported.

System 1 Max supports FAT32 and NTFS USB drives up to 256 GB. MP3 audio and MP4 video playback are supported; compatibility may vary by file. To delete a file, press and hold its name on the touchscreen and follow the prompt.

The USB-C port can charge compatible Android devices at up to 500 mA.

Recording a performance

1. Start music playback.
2. Tap the touchscreen to show the recording control, then tap it to start recording your voice with the music.
3. Tap the recording timer to stop. Choose whether to save or delete the recording.
4. To save, select internal storage or a USB drive. Connect the USB drive before choosing USB as the save location.
5. Enter a name for the recording if prompted.

Recordings are saved as MP3 files. To find them, open Media > Recordings and select internal storage or USB.

Adjusting sound, lighting, and speaker orientation

• Music and microphone volume: Use the volume control to choose music volume or microphone volume, then adjust the level. The main-unit microphone volume setting applies to both microphones.
• Vocal Remover: While music is playing, open the on-screen sound controls and select Vocal Remover. Choose an available removal level. Results vary by song.
• Voice effects: Select Effects on the screen to browse the available vocal effects and adjust them.
• Speaker lights: Press the LIGHTS button repeatedly to cycle through the built-in lighting modes.
• Speaker orientation: The upper and lower sections can each rotate up to 90 degrees clockwise or counterclockwise. Do not force them past this limit.

Troubleshooting

No power

• Press the power button and confirm the system is not in standby.
• Check that the power cord is firmly connected to the unit and the outlet.
• Try a different wall outlet. If the issue continues, turn the unit off, disconnect it from power, wait briefly, reconnect it, and try again.

No sound

• Confirm the correct app or input is selected and playback is active.
• Raise the music volume on System 1 Max and, for Bluetooth or Line-In playback, on the connected device.
• For Line-In, confirm the cable is connected to the correct jacks and the external device is playing audio.

No sound from a microphone

• Charge the wireless microphone and make sure it is turned on.
• Check the microphone volume on the unit and on the microphone.
• For a wired microphone, make sure it is fully inserted into MIC 1 or MIC 2.
• Move the wireless microphone closer to the unit and turn it on again.

Bluetooth pairing or playback problems

• Confirm Bluetooth is selected on the system and enabled on your phone or tablet.
• Select SINGING MACHINE S1MAX from your device's Bluetooth list. If prompted for a passcode, enter 0000.
• Move the devices closer, disconnect and reconnect, and check that your device is sending audio to the system.

USB files will not play or a recording will not save

• Confirm the drive uses FAT32 or NTFS and is no larger than 256 GB.
• Try a supported MP3 or MP4 file and another compatible USB drive if available.
• To save a recording to USB, insert the drive before selecting USB as the save location. Check that the selected storage has available space.

Unable to connect to Wi-Fi or the internet

• Move the system closer to the router; a distance of about 10 m (32.8 ft) or less is recommended.
• Check the Wi-Fi network name and password, then try connecting again.
• Confirm that the router has an active internet connection and that the system's date and time are correct.
• If the system connects to Wi-Fi but apps cannot access the internet, restart the router and check its settings. Some network configurations, including certain WPA3 settings, may affect connection; consult your router's compatibility guidance.

Third-party app problems

If one third-party app has a sign-in, subscription, content, or playback issue, check your internet connection and account, then contact the app provider. An issue limited to a third-party app or service does not necessarily indicate a problem with the System 1 Max.

Specifications

Specifications are subject to change.

Still need help?

For full setup, operation, and safety instructions, consult the System 1 Max user manual supplied with your product. If you still need assistance, submit a request to Singing Machine support and include your model number and a description of the issue.