Key features
- Built-in touch screen for browsing the Singing Machine Karaoke app catalog
- Connects to Wi-Fi (2.4GHz only)
- Bluetooth audio streaming
- Connect to a TV with HDMI for a larger display (video/lyrics only)
- Record your performance to a USB drive
- Wireless microphone support (2× AA batteries each)
Getting started
Powering the machine
- Plug in the AC adapter into the DC IN jack.
- Plug into a wall outlet.
- Press Power to turn on.
Connecting to Wi-Fi
- Tap CONNECT on the home screen.
- Select your Wi-Fi network from the list.
- Enter your Wi-Fi password and confirm.
Note: This machine supports 2.4GHz Wi-Fi only. If your router uses WPA3, try switching to WPA2.
Connecting microphones
- Wireless mics: Insert 2× AA batteries into each microphone and power them on.
- Wired mics (optional): Plug into the MIC jacks on the unit.
- Adjust microphone volume using the Mic Volume control.
Connecting to a TV or screen
- Connect an HDMI cable (not included) from the unit's HDMI jack to your TV.
- Note: HDMI outputs video/lyrics only — audio plays from the unit's speakers.
Using the Singing Machine app
What is the Singing Machine app?
The built-in app lets you browse and play karaoke tracks directly on your machine. You can also manage your account and subscription.
What the app includes
- Access to a large catalog of karaoke songs
- 1-month free trial (with eligible plans)
- Browse, queue, and play karaoke tracks
How to activate your free 1-month trial
- Open the Singing Machine Karaoke app on the home screen of your machine.
- If you see a welcome message offering 5 free songs, tap Continue.
- Tap Subscribe Now, or go to Account and select Login.
- Scan the QR code on screen, or visit store.stingray.com/singingmachine/tv and enter the code shown on the screen.
- Select a plan that includes a 1-month free trial.
- Finish creating your account and confirm checkout. Your trial starts automatically.
Playing karaoke
Using the app
- Open the Singing Machine Karaoke app on the machine.
- Sign in, browse the catalog, and select a song.
- Lyrics appear on the unit's touch screen (and on the TV if connected via HDMI).
- Press REC to record your performance to a USB drive.
- Use Lights and Voice Effects to enhance your performance.
Other ways to play
- Bluetooth: Stream audio from your phone or tablet
- Line-In (AUX): Connect another device via 3.5mm cable (not included)
- Media (USB): Play recordings from a USB drive
- CD/CD+G: Not supported on this model
Common issues & troubleshooting
The machine will not power on
- Confirm the AC adapter is connected to the DC IN jack and the wall outlet.
- Try a different wall outlet.
The app will not connect
- Confirm the unit is connected to Wi-Fi.
- Restart the unit (press and hold Power to turn off, then turn on again).
- If your network uses WPA3, try switching your router to WPA2.
No sound when using the app
- Turn up Music Volume on the unit.
Lyrics are not showing on the TV
- Confirm the HDMI cable is firmly connected on both ends.
- Confirm the TV is set to the correct HDMI input.
My free trial is not appearing
- Make sure you selected a plan that includes the 1-month free trial.
- Sign out and sign back in, then check Account.
Bluetooth will not connect or keeps disconnecting
- On your phone or tablet, forget the device and re-pair.
- If prompted for a PIN, enter 0000.
Machine keeps turning off
The unit may enter Screen Saver mode after about 10 minutes of inactivity, and may power off after additional inactivity. Press Power once to wake.
Missing or broken parts
Your ISM9011/ISM9022 should have included microphones and an AC power adapter. If any items are missing or broken, here is how to resolve it.
Microphones
If a microphone is missing, contact our team with your original receipt and we will be happy to sort this out. Here is the form: Submit a request.
If it seems to be broken, please ensure that you did all the troubleshooting steps before reaching out. You can also purchase a replacement microphone from our online store.
AC Adapter
If the AC adapter was missing from the box, you can purchase a replacement directly from our online store, or use a compatible adapter you already own. Any replacement must meet these requirements:
- Output Voltage: 18V DC
- Output Current: 3A (or higher is also safe, e.g. 3.5A or 4A)
- Polarity: Positive Center
When searching online, a term like "18V 3A DC power adapter center positive" should help find suitable options.
Downloads and resources
Still need help?
Contact Singing Machine support:
- Get help quickly via our chat bot — click the chat bubble in the bottom-right of our help page.
- Send us an email by submitting a request here.