How to use and troubleshoot the - SML385BTW

Overview

SML385BTW is a karaoke system that supports karaoke playback from a CD+G disc. It also supports Bluetooth.

The preferred way to use this model is with the Singing Machine mobile app.

Key features

• Preferred karaoke experience through the Singing Machine mobile app
• Plays karaoke from CD+G discs (lyrics display when connected to a TV)
• Bluetooth audio streaming
• Connects to a TV for lyrics and video (RCA video + audio out)
• Microphone inputs for singing

What's in the box

• Main unit
• Wired microphone
• AC adapter
• User manual

Using the Singing Machine app

Stream karaoke directly to your machine

The Singing Machine app is the recommended way to access thousands of karaoke songs. Pair the app to your machine and stream karaoke videos with on-screen lyrics.

What you get with the app:

• 100,000+ songs — Access a karaoke catalog with new songs added every Friday
• High-quality videos — Engaging karaoke videos with on-screen lyrics
• Optional lead vocals — Toggle lead vocals on supported tracks
• DJ mode — Build a queue and control playback from your device
• Easy pairing — Quick wireless connection between your device and karaoke machine

Getting started:

1. Open the Singing Machine Karaoke app on your phone or tablet.
2. Power on your karaoke machine.
3. Connect your device to the karaoke machine via Bluetooth.
4. Choose a song in the app and start singing.

Subscription options:

Purchase an in-app subscription to unlock unlimited access to the full catalog. Certain plans include a 30-day free trial.

Connecting via Bluetooth

You can use Bluetooth to connect your phone or tablet to the karaoke machine for audio.

Pairing steps

1. Turn on the karaoke machine.
2. Press the CDG/BT button until Bluetooth mode is selected.
3. On your phone or tablet, open Settings and select Bluetooth.
4. Turn Bluetooth On.
5. Look for your karaoke machine in the list of available devices (the name may include Singing Machine).
6. Tap the device name to pair.
7. If prompted for a PIN, try 0000.

If you do not see the machine in the Bluetooth list

• Press the STOP/PAIR button to restart pairing.
• Turn Bluetooth off and back on on your phone or tablet.
• Turn the karaoke machine off, wait 10 seconds, then turn it back on.
• If the machine is already paired to another nearby device, disconnect it on that device and try again.

If pairing succeeds but you still do not hear sound

• Turn up the volume on both the karaoke machine and your phone or tablet.
• Make sure your phone or tablet is using the karaoke machine as the audio output device.
• Disconnect the Bluetooth connection, then reconnect.

Connecting to a TV (RCA)

Connecting your machine to a TV lets you see karaoke lyrics and video.

Setup steps

1. Connect the yellow RCA cable from the karaoke machine's VIDEO OUT to your TV's VIDEO IN.
2. Connect the red and white RCA cables from the karaoke machine's AUDIO OUT (R/L) to your TV's AUDIO IN.
3. Use your TV remote to select the correct AV or Video input.

Note about lyrics

To see lyrics on the TV, play a CD+G disc and make sure the karaoke machine is connected to the TV.

Nothing will display on the TV when using Line-In or Bluetooth.

Troubleshooting

No power

• Confirm the AC adapter is connected securely to the back of the unit.
• Try a different wall outlet.
• If the unit still does not turn on, unplug it for 30 seconds, then plug it back in.

No sound

• Turn up the Master Volume.
• Make sure the correct mode is selected (CDG or Bluetooth).
• If you are using an external device via Bluetooth, turn up the volume on that device.

No sound when connected to a TV

• Make sure the TV volume is not muted and is turned up.
• Make sure the TV is set to the correct source (usually AV).

Lyrics do not appear on the TV

• Make sure the TV is set to the correct source (usually AV).
• Make sure you are using a CD+G disc (a standard audio CD will not show lyrics).

No sound from the microphone

• Make sure the microphone is firmly connected to MIC 1 or MIC 2.
• Make sure the microphone ON/OFF switch is set to ON.
• Turn up the Mic Volume.
• Turn up the Master Volume.
• If you still cannot hear the microphone, increase the Echo control.

Bluetooth will not pair or connect

• Make sure Bluetooth is turned on for your phone or tablet.
• Press the STOP/PAIR button to restart pairing, then try again.

Bluetooth is connected but you cannot hear music

• Turn up the volume on your phone or tablet.
• Make sure the music app is open and playing.

Missing or broken parts

The box should include a wired microphone and an AC adapter. If any of these parts are missing or damaged, here is the best way to resolve the issue:

Microphones

If a microphone is missing, you can contact our team with the original receipt and we will be happy to sort this out with you.

If you broke a microphone, you can purchase a replacement from our online store:

• Wired Microphone

AC adapter

If the AC adapter was missing from the box or is damaged, you can use a compatible cable you already own or purchase a replacement from an electronics retailer.

Important: If you choose to use a different cable, make sure it meets the following requirements to avoid damaging your machine:

Output: DC 5.8V Current: 1.5A minimum (higher amperage is safe) Polarity: Center Pin Positive Plug Size: commonly listed as 5.5mm x 2.5mm on compatible adapters.

When searching online, a term like " 5.8V 1.5A center positive power adapter" should help you find suitable options.

Specifications

Downloads and resources

• Product manual

Still need help? Contact Singing Machine support via the chat bot on their help page, or submit a support request.