How do I troubleshoot Spotify issues on my Singing Machine?

If you're having trouble logging into the Spotify app on your Singing Machine, you've come to the right place. Here are some common steps to resolve the issue.

Why am I having trouble logging into Spotify?

Because Spotify is a third-party application, most login issues are related to your Spotify account itself, not the karaoke machine. Their support team is the best resource for account-specific problems.However, the troubleshooting steps below often solve common login issues.

Troubleshooting Steps

Before contacting Spotify, please try the following:

Restart your device: A simple restart can often resolve temporary glitches.

Check your WiFi connection: Ensure the machine is properly connected to the internet.

Verify Caps Lock: Make sure that Caps Lock is not enabled when you type your password.

Try your username: Attempt to log in with your Spotify username instead of your email address.

Reset your password: Use the "Forgot your password?" option in the Spotify app. This can resync your account and often resolves login problems.

Check for updates: Go to the app store on your device and install any available updates for the Spotify app.

Having trouble seeing the lyrics on Spotify?

Visit their help center for more information: https://support.spotify.com/us/article/lyrics/

Contacting Spotify Support

If you have tried all the steps above and still cannot log in, you will need to contact Spotify's support team directly for further assistance.You can reach them at: support.spotify.com


Did you know your Singing Machine comes with a free 1-month trial of our own Singing Machine Karaoke app?

 It's designed to work seamlessly with your machine and gives you access to thousands of songs, with the option to turn lead vocals on or off.

Here’s how to get started:

  • Open the app: Tap the Singing Machine Karaoke app on your machine's home screen.
  • Subscribe: Tap Subscribe Now to begin. (If you see a pop-up for 5 free songs, you can close it to proceed).
  • Use your phone: Scan the QR code on your TV screen with your phone's camera.
  • Choose your plan: Select a plan that clearly states it includes a 1-month free trial.
  • Create your account: Follow the steps to set up your account and check out. Your free trial will start automatically.
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