If you're having trouble logging into the Amazon Music app on your Singing Machine, you've come to the right place. Here are some common steps to resolve the issue.
Why am I having trouble logging in?
Most login issues are related to your Amazon account or app settings, not the karaoke machine itself.
Troubleshooting Steps
Before contacting Amazon, try the following:
- Restart your machine
- Check your Wi-Fi connection
- Ensure your login credentials are correct
- Reset your password through Amazon Music
- Make sure your app is up to date
If the issue persists, please contact Amazon Support.
Having trouble seeing the lyrics on Amazon Music ?
Not all songs on Amazon Music include lyrics.
This depends on:
- Licensing agreements
- Availability of lyric data
- The specific version of the song
How to view lyrics
- Open the Amazon Music app on your machine
- Start playing a song
- Look for a “Lyrics” tag below the song title
- Tap the lyrics banner on screen
- Tap again to expand to full screen
Lyrics will scroll automatically when available.
Things to check
If lyrics are not showing:
- The song may not support lyrics
- Your app may need to be updated
- The feature may not be enabled
- There may be a temporary issue with Amazon Music
Things to check
If lyrics are not showing:
- The song may not support lyrics
- Your app may need to be updated
- The feature may not be enabled
- There may be a temporary issue with Amazon Music
Workaround
You can switch to audio-only mode:
- Start playing a song with video
- Look for the audio/video toggle (usually bottom-right)
- Switch to audio mode
This removes video overlays but must be done each time.
Contacting Amazon
If you have tried all the steps above and still cannot log in, you will need to contact Amazon's support team directly for further assistance.You can reach them on the Amazon website.
Did you know your Singing Machine comes with a free 1-month trial of our own Singing Machine Karaoke app?
It's designed to work seamlessly with your machine and gives you access to thousands of songs, with the option to turn lead vocals on or off.
Here’s how to get started:
- Open the app: Tap the Singing Machine Karaoke app on your machine's home screen.
- Subscribe: Tap Subscribe Now to begin. (If you see a pop-up for 5 free songs, you can close it to proceed).
- Use your phone: Scan the QR code on your TV screen with your phone's camera.
- Choose your plan: Select a plan that clearly states it includes a 1-month free trial.
- Create your account: Follow the steps to set up your account and check out. Your free trial will start automatically.